Thistle Birmingham City, Birmingham

St Chads, Queensway, Birmingham, B4 6HY
3   Hotel

Dit hotel ligt aan de rand van het zakelijke district, op korte loopafstand van het internationale conferentiecentrum en het welbekende winkelcentrum Bullring.<... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Groep collega's) 

    op  5 augustus 2008

    "Very comfortable" (97941904)

    Everything neat and tidy.

    Had to hunt around for second towel in twin room

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Stephen ( Jong paar) 

    van Nuneaton , GB  op  30 juli 2008

    value for money, central

    shower had no power.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Jong paar) 

    op  22 juli 2008

    "Value for money, good location in Birmingham." (108015503)

    Fantastic receptionist! Room service delivered quickly and food was good at midnight.

    No hot water in the afternoon. Faced main road (dual carriageway) so hard to sleep at night.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Denise ( Volwassen paar) 

    van Aljezur , PT  op  21 juli 2008

    "all in all apart from the drunk it was a very nice hotel. and I would stay there again." (99093872)

    food was excellent. in the resturante. and breakfast was good service was very good. beds were clean and the room very clean.

    the bath tap fell off as did the light switch into the bathroom. also the security was a little off as a drunken guest tried to kick our door in the first night at 3 am. but the staff were good. and changed our room the second night.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  9 december 2008

    "Overall very good - would stay again." (107594134)

    Friendly staff, cleanliness of hotel.

    The room was very small and seemed as though it was geered towards a single room with only 1 large towel and 1 hand towel and 1 wine glass.

  • 9/10 Deborah ( Jong paar) 

    van Birmingham , GB  op  1 december 2008

    "Very good, enjoyed ourselves in excellent surroundings" (107443336)

    Room Lovely, staff friendly - stayed after works do - excellent evening!

    Breakfast was very nice, but a little overpriced

  • 7/10 Gerald ( Volwassen paar) 

    van Elham , GB  op  24 oktober 2008

    "A good stay is marred by the above-related situation." (107172796)

    The hotel claims when I checked in that I had booked 3 rooms.I made it clear it was one,but without any comment at check-in or check-out I have now received a bill for no-show for the other two rooms.The hotel has already deleted this from my credit card without permission;I aM NOT HAPPY WITH THEM.

  • 2/10 Federick ( Familie met oudere kinderen) 

    van Stevenage , GB  op  6 oktober 2008

    very poor customer relations. rude, unhelpfull staff

  • 7/10 Anonymous ( Volwassen paar) 

    op  2 oktober 2008

    "very good. I wish websites instead of catering for non-smokers did it the other way around" (107177172)

    very good service and the people were nice

    wish they had rooms in which you could smoke

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  10 september 2008

    "very good" (107260694)

    clean

    small double bed, very flat pillows

  • 10/10 Richard ( Volwassen paar) 

    van Hillingdon , GB  op  15 juli 2008

    "GREAT" (108070434)

    EXCELLENT SERVICE VERY FRIENDLY AND PROFFESSIONAL

  • 5/10 Anonymous ( Volwassen paar) 

    op  1 juli 2008

    "unable to sleep due to noise and hard bed." (108000303)

    excellent breakfast

    hard bed. no hot water on arrival so unable to take shower. Noisy door banging all night.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  23 juni 2008

    "very good for what i needed" (97848159)

    very good service, food and atmosphere in bar/restaurant

    rooms looking a bit tired and in need pf updating

  • 9/10 David ( Volwassen paar) 

    van Norwich , GB  op  20 juni 2008

    "fine, staff good, excellent breakfast" (99515070)

    Excellent breakfast

    decor rather dated, lack of air conditioning

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 juni 2008

    "OK. The room was quite small and I could hear everything that was going on in the rooms next to me. Goog location for my stay this time and freindly staff." (97973797)

    Friendly approachable staff, cleanliness good. Food lovely too.

    My TV had no remote control, the arial was faulted. My bed was so hard I didn't sleep (I requested an extra duvet for comfort but never got it!). The breakfast was rather delayed, I had to wait to be seated, then wait once seated for the food to be put out thus makig me late.

  • 10/10 Anonymous ( Groep collega's) 

    op  31 mei 2008

    "Lovely friendly hotel." (97938559)

    Friendly staff.

    Not a bad point just the fact we wanted to have a drink when we got back from a night out to find the bar closing. The staff were not impolite at all we just thought the bar would be open later.

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  28 mei 2008

    "The staff are very helpful, friendly, and very efficient. The room was clean and functional. I would recommend this hotel to anyone. It's within walking distance of the Bullring and the Birmingham New Street train station. It's on a main road, but I couldn't hear anything in my room. All round good place to stay." (97809773)

    It had everything that I needed.

    The buzzing light in the bathroom, and no SKY.

  • 10/10 Michelle ( Ander) 

    van Rugeley , GB  op  21 mei 2008

    "On arrival at hotel the check-in staff were extremely efficient and helpful. I asked for a taxi to be booked for the next morning and also a wake up call and throughout booking in process staff were always smiling and nothing was to much trouble. We were given a map and staff explained how to get to town centre. Room was excellent value for money. Food excellent. Room service excellent and a bonus not having to pay for extra tea coffee facilities in room, room service happy to bring anything needed. Nice to see named brand coffee, tea, hot chocolate & fresh milk upon request for tea making facilities. Overall excellent stay wish we could have stayed longer." (97690755)

    Staff were excellent especially check-in staff. Extremely helpful & efficient

  • 10/10 Lee ( Jong paar) 

    van Corby , GB  op  15 mei 2008

    "This hotel is very good value for money, Very clean and modern, Friendly staff and good location. Would recommend to anyone and will definatley use again." (97734051)

    Everything

    Nothing, Was really pleased with it all.

  • 6/10 Christina ( Jong paar) 

    van Beckenham , GB  op  8 mei 2008

    "Overall, for the money i paid, it was ok. i would be very very dissapointed if i had paid a penny more as i have stayed in nicer thistle hotels for the same price." (97109470)

    The breakfast was great value for money

    The bathroom was not in great repair and needed a complete refit.

  • 10/10 Tina ( Jong paar) 

    van Leicester , GB  op  8 mei 2008

    the location to the bullring and the carling acadamy.also the cleaness and price of the hotel .

    nothing a great stay.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  8 mei 2008

    "The hotel was good value for money, right next to police hq, so felt secure walking back to it at night, I would stay there again." (97628439)

    It was nice, comfortable and the staff were friendly and helpful.

    The breakfast was ok, but not the best breakfast I ever had.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  28 april 2008

    "Excellent" (97021704)

    Very friendly staff!!!! alot of help and v friendly! Wil stay there again because of this!!

    Few things in room was't working- the kettle and light beside bed

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  16 april 2008

    Convenient. Friendly welcome on arrival from reception staff. Walking distance into city centre.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  10 april 2008

    Clean and good price

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  3 april 2008

    One day all hotels will be like this

    Leaving

  • 9/10 Charlotte ( Jong paar) 

    van Newtownards , GB  op  27 maart 2008

    "Enjoyed our stay, very reasonable at £55 including a nice cooked breakfast. Handy to the city, staff helpful and we loved our upgrade to a suite!" (97586225)

    We got to our room to discover they had put us in a suite! It was great! We had our own living room separate to the bedroom which was great to chill out in and get ready. Was a great bonus to our stay!

  • 9/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    very clean

    very uncomfortable bed

  • 8/10 Christopher ( Jong paar) 

    van Leicester , GB  op  11 maart 2008

    Large room (Disabled room)

    the tap constantly leaked and were not plumbed in properly - £2 for a game of pool is quite frankly a rip-off and the drinks and food prices in the bar were to expensive (Although the quality of the food was very good)

  • 7/10 Jeff ( Solo zakenreiziger) 

    van Wadhurst , GB  op  11 maart 2008

    "Convenient location for those with a car who are unfamiliar with driving in Birmingham. Unfortunate that the sign on the front of the building is in a state of disrepair which belies the higher standard within." (97881175)

    Generous size single bed, view across the city, cleanliness, all staff were courteous.

    The remote control for the television was missing, traffic noise (although this was only with the window open.)

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  29 januari 2008

    Grand. Clean. Good value for momey.

  • 4/10 Anonymous ( Jong paar) 

    op  12 januari 2008

    overall the hotel was clean and tidy and it was also close by to the city centre.

    there was no hot water and when reported to reception reply was that as the hotel was not busy the boiler was set on low so the water was only luke warm.

  • 10/10 Anonymous ( Ander) 

    op  10 januari 2008

    "On the whole, great value for money and ideal for an overnight stay. The staff were very helpful in assisting with special requests." (97451734)

    Room very clean and a decent size. Beds comfortable. Bathroom looked new and shower had decent pressure/was hot. Location excellent - very close to city centre.

  • 5/10 Nicholas ( Solo zakenreiziger) 

    van Swansea , GB  op  11 december 2007

    "If a water main had not burst, this would have been a pleasant stay in a well located hotel. As it was, I ended up attending a training event unshaven, unwashed and uncomfortable. Not their fault, but the subsequent offer of a 25% discount wasn't adequate, however as I was running to a tight schedule I was not able to take the matter up at the time." (97603382)

    The bed was comfortable, and the air conditioning effective.

    Desk light did not work. No cold water in the evening, and neither hot nor cold water in the morning. it was not possible to make coffee, nor to shave, shower, nor flush the lavatory.

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 december 2007

    The room smelt as if it had been occupied by smokers. Non smoking rooms would be preferable.

  • 7/10 Stephen ( Solo zakenreiziger) 

    van Swansea , GB  op  22 november 2007

    "Overall this is a good (but basic) hotel. My room was very small and very basic. The room was over heated and uncomfortable. Water for the bath/shower was not hot (warm). The furniture was broken and had no mini bar in the room. The quality of the picture on the television was poor. The room its self was very clean and sleepable. The staff at the hotel were very friendly and helpful. Even though this hotel was very basic, I would return again if necessary." (97154134)

    A central hotel just off the M5. Modern reception area and dining room/bar. Linked carpark facility with 40% discount.

    Water for bath/shower was not hot. Room very small (even for a single room) Broken draws. No Mini Bar Hot room, no self control heating. Poor picture on television.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  3 november 2007

    The room was dirty, dusty wardrobe and pubic hair around the tapes

  • 8/10 Daniel ( Solo vakantieganger) 

    van Harlow , GB  op  18 oktober 2007

    "location relative to stations would have been good - I arrived at New St, would have been better at Snow Hill" (97259533)

    Nice decor

    No clear ice facilities, couldn't find how to adjust aircon/heating

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  17 oktober 2007

    "I was very pleased with the accommodation apart from the comments above re the bathroom. The room was spacious and very well equipped. it even had a nice view of the cathedral opposite!" (97286342)

    ironing board and iron. hairdryer. comfortable bed.attractive soft furnishings. large bath towels. adequate storage space.

    no shelf in the bathroom to put toiletries and makeup no separate shower compartment

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  17 oktober 2007

    "Comfortable and reasonably priced for a short stay. Convenient for centre of town. Staff friendly and efficient." (97302016)

    Room was comfortable for one person

    Bar was not very inviting.

  • 7/10 Anonymous ( Ander) 

    op  17 oktober 2007

    "noisy - woke by cleaner on sunday morning cleaning the room next door there was loud music playing all morning outside the room very poor walking directions very out of date decor" (97697819)

  • 10/10 Andrew ( Vriendengroep - volwassenen) 

    van Oxford , GB  op  17 oktober 2007

    "The prices were what I associate as reasonable for accomodation (ie cheap in comparison with others) The staff were quick about a replacement kettle and the night reception just as quick about attending to my needs. All in all I had a pleasant stay and intend to return, and have already spoken highly of it to friends. Excellent facilities. (16 October 2006, twin room)" (97778203)

    The environment created for my arrival at The Thistle Birmingham were helpful focussed staff on reception, and a delightful ambience to the room : classical music playing, a welcome message on the television screen and beautiful tidy furnishings.

  • 9/10 David ( Solo vakantieganger) 

    van Ebbw vale , GB  op  16 oktober 2007

    "Checking in/out was done very swiftly and efficiently. All the staff I encountered at the hotel were very helpful and courteous. Overall, a very enjoyable experience'" (97902702)

    The bed was very comfortable and sizeable. I found the room very quiet

  • 8/10 Chris ( Jong paar) 

    van St peter port, guernsey , GB  op  27 juli 2007

    "Other than dislikes all was very good. However I will not stay again due to the above unless it's winter when I'd be happy to stay." (99672319)

    Staff very helpful & good bar. Quiet neighborhood.

    The bed was not comfortable & there was no aircon, with the windows opening only partially... Hot & sweaty nights for the wrong reason...

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  19 juli 2007

    Excellent breakfast buffet

    Smell of stale cigarette smoke on the fifth floor. Noise from other guests.

  • 4/10 Frances ( Volwassen paar) 

    van London , GB  op  9 juli 2007

    "The room was smelly, the shower was really poor, hardly any pressure, not what I expected at all!" (99065153)

    everything

  • 9/10 Anonymous ( Groep collega's) 

    op  2 juli 2007

    "Confortable stay in a well managed hotel." (99421643)

    Very comfortable bed

    Parking was a worry as so open but seemed safe enough.

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  27 juni 2007

    Room was too hot, with no air conditioning

  • 8/10 John ( Ander) 

    van Harrogate , GB  op  12 juni 2007

    "Hotel was clean and comfortable. Staff were helpful and welcoming. Breakfast however was very poor. Breakfast was buffet style self service but cold which was very disappointing as i like my cooked breakfast to be fresh and hot. We had breakfast at 0900am so not sure what time it had been prepared. When i requested special K cereal they were unable to provide. The fruit salad was stewed. I expected better for " (99642250)

    Accomodation was comfortable and had good facilities such as tea making facilities and ironing board

    Accomodation was comfortable but required air conditioning facility due to heat. Toilet seat was broken.

  • 3/10 Farzana ( Ander) 

    van Leicester , GB  op  5 juni 2007

    "i wouldnt stay there again!" (99371653)

    Nothing

    room service, old deco in the rooms, no air con, too hot, when we left window open it was too noisy outside. the food was awful at the hotel...

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