Sheraton Heathrow Hotel, West Drayton

Colnbrook Bypass, West Drayton, UB7 0HJ 4

This 4-star hotel gives you high standard accommodation with easy access to London Heathrow Airport including the new Terminal 5, all just a short journey from ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  17 december 2008

    The bed was very comfortable

  • 8/10 Graham ( Solo vakantieganger) 

    van Redditch , GB  op  24 oktober 2008

    "My booking said breakfast included, but it didn't differentiate whether it was continental or full english. I made the assumption that it was the latter only to be told off as it was the former. This point should be made on the booking" (107487975)

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  22 oktober 2008

    No internet access after multiple phone calls to set up.

  • 9/10 Anonymous ( Volwassen paar) 

    op  15 oktober 2008

    "Excellent - with the same amazing price (" (107256299)

    Very comfortable

    Slowest check out process in history - each person before us took about 15-20 minutes although our own check out was efficient

  • 8/10 Anonymous ( Volwassen paar) 

    op  6 oktober 2008

    "Good comfortable hotel, very convenient for Heathrow, all terminals " (97336985)

    Convenient for Terminal 5, good hoppa service

  • 3/10 Rosemary ( Volwassen paar) 

    van Ashford , GB  op  30 september 2008

    "Dissapointing wanted a pleasent nights stay before our holiday just did not do that" (107273709)

    It is near Heathrow!

    Dirty! Hair was in the waste bin! The whole hotel is in need of a complete re fit Curtains filthy carpets thread bare

  • 9/10 Michael ( Volwassen paar) 

    van Te puke , NZ  op  13 juni 2008

    "Value for money it was excellent. Stayed 3 weeks in UK and your hotel was great value. We only spent sleeping hours there as we had full days and evenings so it suited our purpose and budget." (97920321)

    web site advised of free bus to heathrow terminal which we used each day for underground to London. Shuttle by hotels too expensive. Appreciated the info

    Got a faulty thermostat at 50 yrs old and would have liked to be able to turn the roon down to lower temp. Bed also had some degree of roll together. You were too expensive on the food available at hotel

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Richard ( Volwassen paar) 

    van Wannanup , AU  op  28 september 2008

    good location to heathrow airport, car hire and McDonalds

  • 8/10 Anonymous ( Jong paar) 

    op  18 september 2008

    "Hotel was quite pleasant, friendly staff, not bad food." (107109565)

    Close to T1, T2 & T3, modern room, comfortable bed.

    Bit of a pain to get to late at night due to 30min frequency of the Hoppa Bus

  • 10/10 Matthew ( Jong paar) 

    van Boulder , AU  op  16 september 2008

    "A very pleasant experience." (108080130)

    Bed was lovely and comfortable

    Hallway noise was a bit loud at night.

  • 8/10 Anonymous ( Volwassen paar) 

    op  27 augustus 2008

    "very pleasant stay and convenient for travelling" (97836917)

    very comfortable beds and pillows

  • 10/10 Frankie ( Jong paar) 

    van Derry , GB  op  12 juni 2008

    "A good value for money Hotel" (97945959)

    Very clean

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 John ( Volwassen paar) 

    van Moody , US  op  20 mei 2008

    Club room access

    Extreamly expensive local phone calls. No airconditioning.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  26 augustus 2008

    "room very clean,comfy bed,very good meal at the restaurant,with staff being most professional" (108009765)

    real value for the price

  • 8/10 John ( Volwassen paar) 

    van Holsworthy , GB  op  11 juni 2008

    "Comfortable" (97371669)

    Convenient for Heathrow airport and we wish to book for another nights stay on Tuesday 5th August but are hesitant for the reason below.

    When we booked out of the hotel we were very annoyed that an error had been made with the charging of £199 for the one night and not £71 as pre-booked on the internet - how did this happen???? an adjustment had to be made and we are waiting to see what was taken from our credit card at time of booking.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Raul ( Volwassen paar) 

    van Boca raton , US  op  19 augustus 2008

    "Adequate" (107194508)

    The proximity to Heathrow airport

    They charge GBP 15 for Internet and charge for it even at the lobby or GBP 3 for a soda at the minibar. In my opinion this causes nobody but corporate clients consuming

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  10 augustus 2008

    Glasses were dirty,lack of hot choc (was there the last time I stayed)

  • 7/10 Rachel ( Solo zakenreiziger) 

    van Birmingham , GB  op  6 augustus 2008

    The hotel was clean and comfortable. The rooms where nice and the bed was ridiculously comfortable. The conference centre was good and had everything that we required.

    The front desk staff upon check in where a little bit cold and seemed reticent to help or raise a smile. All other staff where very pleasant and helpful.

  • 7/10 Jean ( Vriendengroep - volwassenen) 

    van St lawrence, jersey , GB  op  19 april 2008

    "I booked this hotel online about 6 or so months before our stay. We were travelling as a group of 10 adults and needed an overnight stay. When we arrived at the hotel, it took over an hour to check in, because they seemed to have no rooms for us!!! although we had the documentation to proove they should have, so they had to work hard to fit us all into the rooms we had booked - so very disappointed in this as we were all tired as it was midnight, and we were in transit so did not need to be waiting around for an hour whilst they sorted the mess out. On saying this, we liked the rooms and the hotel, but I believe they had overbooked their hotel, and my booking was completely overlooked." (97781297)

    The Beds!! absolutely wonderful and the Pillows too!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Katherine ( Familie met oudere kinderen) 

    van Berlin, maryland , US  op  22 maart 2008

    "The food was quite good. The mixed drinks are a little weak for the price." (97142185)

    The bed was very comfortable and the bedding was crisp and fresh.

    It was very misleading to say that the use of the computer to print out boarding passes was complimentary. Complimentary to me means FREE not $10.00 and we made a mistake while printing it out so the whole experience ended up costing us $20.00. I am more accustomed to this being free in hotels.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Adam ( Solo zakenreiziger) 

    van Newport , GB  op  3 augustus 2008

    "Satisfactory." (107133865)

    Room service meal was good. Bar service was good.

    Arrogance at check by receptionist. Gratuities paid on bills go to hotel and not to serving staff.

  • 10/10 Audrey ( Familie met jonge kinderen) 

    van Auckland , NZ  op  7 juni 2007

    "We were happy with every aspect of our stay. However the cost of eating there was too much for a family, especially breakfast. I found the online booking great with the exception of the 'status' of the child and needed to ring the help line to get clarification." (99488442)

    Clean, tidy, efficient, friendly and we didn't hear a single plane!

    The only negative was if anything was even moved in the mini bar, it's cost was then added to the bill

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Mike ( Volwassen paar) 

    van Edinburgh , GB  op  22 juli 2008

    The member of staff serving lunch snacks in the coffee area opposite reception was excellent.

  • 6/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    view on the garden - singing of birds

    room too small - noisy heating system

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  9 juli 2008

    "Comfortable and quiet, (except when the aircraft were using a nearby runway). " (97975733)

    Excellent Continental breakfast. We also appreciated having coffee and tea making supplies in the room. The beds were very comfortable. The window opened, too. We like a little fresh air.

    The refrigerator was stocked with drinks (alcoholic and pops and juice)that were quite high priced. If we took anyting out, it would be added to our bill. It would have been nice if the refrigerator had a section we could have put in our own stuff we wanted to keep cool e.g. chocolate or milk.

  • 7/10 Anonymous ( Volwassen paar) 

    op  3 juli 2008

    "Good" (97705111)

    Good location. nice cooffee shop and lounge facilities

    Mini bar problems Charges appear fro use not correct.Told opening mini bar activates acharge. how can one open the mini bar to see whats on offer or to use the fridge. Seems any use of the min bar should be substantiated by a sign slip.

  • 7/10 Anonymous ( Volwassen paar) 

    op  2 juli 2008

    "Very adequate" (97526310)

    Pleasant Staff

    Needs some refurbishing

  • 8/10 Catherine ( Volwassen paar) 

    van Aberdeen , GB  op  30 juni 2008

    Very convenient & reasonable standard hotel for price

    Salt and pepper in wrong pots!

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  18 juni 2008

    "Pleasant" (97531161)

    The room is comfortable and very good value for money. It's location is excellent particularly for me on this trip as I was transiting through to Paris the next day.

    The major area of disappointment was the toilet. I took a bath and from the bath I could see below the rim of the toilet which was filthy and had obviously ha not been cleaned properly for some time!

  • 10/10 Anonymous ( Volwassen paar) 

    op  17 april 2007

    "Location was good in relation to Heathrow Airport." (99474972)

    Quiet and well appointed. Clean,with good quality linen. Sensible selection of food etc.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  4 juni 2008

    "really enjoyed it" (97595234)

    excellent service

    a bit expensive for meals

  • 9/10 Martin ( Volwassen paar) 

    van Bath , GB  op  30 maart 2008

    "The booking process was straight forward, the rooms were of a high standard and the hotel was bright and well appointed, the only negative point was the bar did not open until 17:00 hrs" (97728644)

    Clean up to date decor and facilities in the room, and polite staff

  • 10/10 Fatma ( Solo zakenreiziger) 

    van Cairo , GB  op  1 december 2007

    the room was very nicely and warmly decorated

    Television oes not offer much in terms of movies

  • 9/10 Lee ( Solo zakenreiziger) 

    van Gisborne , AU  op  31 juli 2007

    "I found the hotal overall to be very good the rooms were clean and well maintained." (97816232)

    The hotel was clean and comfortable

    Their was a smell of stail Cigerettes in some areas

  • 10/10 Sandra ( Familie met oudere kinderen) 

    van Reno, nevada , US  op  30 juni 2007

    "Very nice upscale facility; proximity to the airport excellent; and very customer service oriented." (99952238)

    The room was nice and big; nice clean bathroom; and the pillows were heaven. The nicest room we stayed in on our trip.

    some of the wallpaper, especially in the bathrooms needed updating.

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  1 juni 2007

    confortable, clean

    the wireless internet did not work

  • 8/10 Durairaj ( Volwassen paar) 

    van Leicester , GB  op  24 april 2007

    "will come back again" (99698560)

    comfortable

  • 10/10 Anonymous ( Jong paar) 

    op  30 maart 2007

    very nicely kept.

    car park meter, would not return our change, however the staff were very helpful.

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